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1. General

These terms and conditions of sale (hereinafter “Sales Terms”) are applicable to the Normincies Bags Oy (hereinafter “we” or “us”) website www.normincies.com (hereinafter “Website”) and to orders and sale transactions for products (hereinafter"Product(s)") available at the Website.

We are registered in Finland with Company ID 2478272-1 and VAT Number FI24782721. Our address is Kärsämäentie 35, FI-20360 Turku, Finland.

We recommend that you read this document carefully before placing your order. We reserve the right to make changes to these Sales Terms at any time. You will be subject to the Sales Terms in force at the time you place your order with us.

2. Ordering

You can place an order if you are an adult aged 18 or over.

After submitting your order we will send you an confirmation e-mail. You will also receive notification when the Products are shipped.

All orders are subject to possible stock fluctuations, at the occasion of an unforeseen stock crash; will inform you and we reserve the right to cancel an order reservation.

If there are any errors in your order it is your responsibility to inform us immediately about the errors.

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer.


3. Payment

Payment  by credit cards shall be made by a credit card approved by Normincies Bags Oy. Approved mode of payment are listed on the Website.

You have to supply your payment details when you place your order. Payment will be charged when you place your order.

We will not supply the items to you until your card issuer has authorised the use of your card for payment of the ordered products. As your Order confirmation is your proof of purchase, we recommend that you save and print that document for your potential future use.

4. Price

All prices on the Website are inclusive of VAT and exclusive of delivery charges. If an error is found in the price of the products you have ordered, we will inform you as soon as possible and offer you the option of cancelling your order, free of charge.

All purchases are usually invoiced at an amount inclusive of 24% VAT. Products shipped outside of the European Union may be eligible for a VAT refund.

Any discounts we offer are time limited and are dependent on product availability.

We will take payment from your credit card after you confirm the "Check Out" stage of the order. If we are unable to supply the product that you have ordered, we will contact you by telephone and/or e-mail to offer you either a full refund or a substitute product.

For deliveries outside of the European Union, you may be required to pay import duty, custom charges or other local taxes. Customs policies vary widely from country to country so please contact your local customs office for further information. Please note that the payment of any import duties, customs charges, local taxes or any administration charges paid to couriers in relation to these fees, is for your own account. Normincies Bags Oy cannot be held responsible for the payment of any of the abovementioned charges.

5. Delivery

We ship our Products to countries for which the Website allows the delivery, in other cases you may ask our customer service (info@normincies.com) if the delivery is possible. A delivery charge will be added to your order prior to acceptance, and will be paid by you.

Our products are shipped via third party carrier.

Any delivery date and time specified by us is our best estimate only and we will not be liable to you for any loss or damage sustained by you if we fail to meet the specified timescale because of circumstances beyond our reasonable control.

If the Products are damaged or lost in transit, it is your responsibility for filing any claims with carrier for damaged and/or lost shipments.

6. Products, Content and Specifications

We attempt to ensure that information on this Website is complete, accurate and current. Despite our efforts, the information on this Website may occasionally be inaccurate, incomplete or out of date.

All products, content, specifications, features and prices of products described on this Website, are subjected to change at any time without notice. Certain measures, weights and similar descriptions are approximate.

We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.

The inclusion of any products or services on this Website at a particular time does not imply or warrant that these products or services will be available at any time.

In addition, we may make changes in information about price and availability without notice.


7. Your right of cancellation

According to Finnish consumer protection legislation, you have the right to cancel the purchase of any of the Products within 14 working days of delivery.

You may return all new, unused and unchanged Products, still in their original unopened packaging, within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Products must be returned in their original unopened product packaging.

Before returning the Products you should contact Normincies Customer service for more details. On acceptable return of items, we will refund you the price you have actually paid, for the items (as per the above), by crediting your payment card. Please note that we will not refund the original delivery costs, except if the return is a result of our error and if otherwise required by applicable law.

When returning products you will be responsible for the risk of damages.

8. Limitations of liability

Normincies Bags Oy shall not be liable for any indirect or consequential damages and, in particular, shall accept no liability whatsoever for loss of income deriving from the purchase of Our Products from the Website. These terms and conditions do not affect your statutory rights.


9. Privacy policy

We are committed to preserving your privacy and the privacy of all visitors or customers. Information we collect is used to process orders and create a better shopping experience for our customers and to communicate with you about our products and promotions. We want you to be familiar with how personal information is collected, used, and disclosed on the Website. We encourage you to familiarize yourself with the terms of this Privacy Policy. By using the Website, you agree to the terms of this privacy policy and consent to the collection and use of personal information about you in accordance with this privacy policy.

What information we collect

We collect personal information only when you voluntarily submit the information. When you place an order, we use your information to process your order, so that we know who to bill and ship the order to. We will also send you emails to confirm your order, and we may need to contact you by phone or e-mail if we have other questions regarding your order.

We may also send you promotional e-mails if you have consented to receive such information.

If at any time you would like us to remove you from our e-mail mailing list or registration database, please contact us via e-mail (info@normincies.com). Include your full name and the e-mail address used when accessing or ordering from our site.

Change Your Information

 In order to modify information previously provided to us, you may access your account login to edit your account information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on Our Website so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

Links to third party websites

The Site may contain links to other sites owned and operated by third parties in order to improve your online experience. Please be aware that this Privacy Policy does not apply to personal information collected by such third parties. These web sites have their own policies regarding privacy, which you should review before visiting them.

Contacting us

If you have any questions or concerns regarding this privacy statement please do not hesitate to contact us via:

e-mail: info@normincies.com

or write to:

Normincies Bags Oy

Kärsämäentie 35

FI-20360 Turku

FINLAND

10. Governing Law

These Sales Terms and any other applicable terms and notices shall be governed by the laws of Finland.